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Purchase Question

A6K trade protect for buyers
How to buy?
I submitted a payment ,Where do I check my order status?
The order status shows "Deliverered", what should I do?
The order told me that the player card I submitted could not be bought, what should I do?
My player card has expired, what should I do?

A6K trade protect for buyers

1. A6K TradeProtect will cover a buyer's purchase when:

- Buyer did not receive their order.

- Item received by the buyer does not match product description.

2. A6K TradeProtect does not cover the following:

- Buyers have verified and confirmed the receipt of the order.

- Buyer's remorse.

- Transactions made outside of A6K Marketplace.

- Any amendment by Game Developer / Game Publisher after delivery is successfully conducted.

3. A6K TradeProtect does not cover fraudulent claims. We reserve the right to pursue legal actions and permanently suspend a buyer's account for filing fraudulent claims.

4. Buyers must only confirm the receipt of your order after you have verified the item received is as described in the product listing and in working condition. Confirming the receipt of your order indicate that you are satisfied with your purchase and agree to release the payment to the seller.

5. The buyer shall be deemed to have accepted the purchased Goods and/or Services if no claim, issues and/or complaints is raised or made by the relevant Buyer to A6K within twenty four (24) hours upon delivery of the purchased Goods and/or Services. Refunds will not be given for orders which its payment has been released to the seller.

6. All Sale Contracts are strictly made between the relevant Seller and the relevant Buyer. A6K may assist the Buyer or the Seller in the event of a dispute after the conclusion of Sale Contract, but shall not otherwise be responsible or liable in any manner whatsoever in respect of Sale Contracts.

7. In the event of a trading dispute, buyers have 72 hours to respond to our request for information by providing evidence for validation. We will deem the issue resolved and close the dispute if buyer fails to do so within the stipulated time frame.

8. All payment disputes or chargeback is not covered by TradeProtect. We will stop investigation and any request including refunds will not be entertained if such situation arise.

9. A6K TradeProtect only suits for protecting legal interests for buyers purchasing inside of A6K marketplace, ensuring the compliance with regulations of trading process. It is not a product warranty.

How to buy?

First choose your platfrom, and then the amount you want, then click "Buy Now" to place order.

I submitted a payment ,Where do I check my order status?

Log in with your account and click "Order" section, you will find it. All you need to do is wait patiently, as long as the status is "delivering", it means that someone is buying your player card. Under normal circumstances, your player card will be bought within 15 minutes at most, but when there is a problem with your player card, you need to Do it in time to get your gold coins as soon as possible.

The order status shows "Deliverered", what should I do?

1.Check if the picture in the order is correct.

2.Log in your game, check if your player card(s) are bought.

- If it is bought, please click to confirm receipt

- If it is not bought, please contact the seller through the communication on the website

The order told me that the player card I submitted could not be bought, what should I do?

There are two situations in which your player card cannot be bought:

Cannot find your player card: You need to check whether the information you filled in is the same as your actual card, usually this is the case that your player card time or starting price is not filled in correctly. You need to find the problem player card in the order details, modify the information and submit it again.
Same player: This means that sellers find more than one card for the player you listed at the same starting price at similar times.You need to find the problem player card in the order details, modify the information and submit it again.

My player card has expired, what should I do?

After the player card expires, it will be automatically removed from the website and you will be prompted to refill the information. You need to refill the new player card information in the order, and it will be bought again after submission.

A6K trade protect for buyers

1. A6K TradeProtect will cover a buyer's purchase when:
- Buyer did not receive their order.
- Item received by the buyer does not match product description.
2. A6K TradeProtect does not cover the following:
- Buyers have verified and confirmed the receipt of the order.
- Buyer's remorse.
- Transactions made outside of A6K Marketplace.
- Any amendment by Game Developer / Game Publisher after delivery is successfully conducted.
3. A6K TradeProtect does not cover fraudulent claims. We reserve the right to pursue legal actions and permanently suspend a buyer's account for filing fraudulent claims.
4. Buyers must only confirm the receipt of your order after you have verified the item received is as described in the product listing and in working condition. Confirming the receipt of your order indicate that you are satisfied with your purchase and agree to release the payment to the seller.
5. The buyer shall be deemed to have accepted the purchased Goods and/or Services if no claim, issues and/or complaints is raised or made by the relevant Buyer to A6K within twenty four (24) hours upon delivery of the purchased Goods and/or Services. Refunds will not be given for orders which its payment has been released to the seller.
6. All Sale Contracts are strictly made between the relevant Seller and the relevant Buyer. A6K may assist the Buyer or the Seller in the event of a dispute after the conclusion of Sale Contract, but shall not otherwise be responsible or liable in any manner whatsoever in respect of Sale Contracts.
7. In the event of a trading dispute, buyers have 72 hours to respond to our request for information by providing evidence for validation. We will deem the issue resolved and close the dispute if buyer fails to do so within the stipulated time frame.
8. All payment disputes or chargeback is not covered by TradeProtect. We will stop investigation and any request including refunds will not be entertained if such situation arise.
9. A6K TradeProtect only suits for protecting legal interests for buyers purchasing inside of A6K marketplace, ensuring the compliance with regulations of trading process. It is not a product warranty.
How to buy?

First choose your platfrom, and then the amount you want, then click "Buy Now" to place order.
I submitted a payment ,Where do I check my order status?

Log in with your account and click "Order" section, you will find it. All you need to do is wait patiently, as long as the status is "delivering", it means that someone is buying your player card. Under normal circumstances, your player card will be bought within 15 minutes at most, but when there is a problem with your player card, you need to Do it in time to get your gold coins as soon as possible.
The order status shows "Deliverered", what should I do?

1.Check if the picture in the order is correct.
2.Log in your game, check if your player card(s) are bought.
- If it is bought, please click to confirm receipt
- If it is not bought, please contact the seller through the communication on the website
The order told me that the player card I submitted could not be bought, what should I do?
There are two situations in which your player card cannot be bought:
Cannot find your player card: You need to check whether the information you filled in is the same as your actual card, usually this is the case that your player card time or starting price is not filled in correctly. You need to find the problem player card in the order details, modify the information and submit it again.
Same player: This means that sellers find more than one card for the player you listed at the same starting price at similar times.You need to find the problem player card in the order details, modify the information and submit it again.
My player card has expired, what should I do?

After the player card expires, it will be automatically removed from the website and you will be prompted to refill the information. You need to refill the new player card information in the order, and it will be bought again after submission.